Last updated on 23-03-2026 16:24:13

Cancellation & Refund Policy

OKKG ENTERPRISES believes in helping its customers as far as possible and has therefore adopted a flexible cancellation and refund policy.

1. Cancellation Policy

• Cancellations will be considered only if requested immediately after placing the order/service.
• Cancellation may not be possible if the request has already been accepted or processed by the vendor/service provider.
• Perishable items/services are not eligible for cancellation.

2. Refund Policy

• Refunds will be processed only if the service is not delivered or there is a valid issue.
• If the product/service is defective or not as described, report within 7 days.
• All refund requests are subject to verification.

3. Refund Processing

• Approved refunds will be processed within 1–2 business days.
• Refund will be credited to the original payment method.
• OKKG ENTERPRISES is not responsible for bank/payment gateway delays.

4. Contact for Support

Email: biswaranjansuna050@gmail.com

Phone: 7682030732